Returns / Exchanges Policy

Returns or exchanges are not standard practice and are only considered in rare cases at our discretion, as we operate under a no-refund and no try-on policy.

• Requests must be submitted within 8 hours of receipt
• Store credit only will be issued if approved (no refunds)
• Sale items are final sale — no returns or exchanges

If approved, items must be returned:
• Unworn and unused
• Free of damage, scent, or alteration
• With tags (if applicable)
• In original packaging

Returns or exchanges based on fit, size, or personal preference are not accepted, as try-ons are not permitted.

📲 To request consideration, contact us via WhatsApp or email before returning any item.Unapproved returns will not be accepted.

DAMAGES & ERRORS

Please inspect your order immediately upon receipt.
If an item is damaged, defective, or incorrect, contact us right away so we can evaluate and resolve the issue.